SetMuse

Support

Keep the details ready for the next appointment.

Contact: info@fshuiyangtech.com. Include your SetMuse version, device model and iOS version. A screenshot of the problem can help; remove client names and private details first.

Move to another device

On the original device, open Settings → Export full backup and save the file to Files. On the new device, open SetMuse → Settings → Restore from backup. Review the client and set counts before replacing the studio. This replaces the destination studio; it does not merge two studios. Keep your original backup until you verify the restored records and photos.

There is no automatic cloud sync between iPhone and iPad.

Restore Pro

Use the Apple Account that purchased the subscription. In SetMuse, open Settings → SetMuse Pro → Restore purchases. An internet connection to Apple is required. Moving your subscription does not move your client data; use a file backup for that.

Cancel a subscription

Open the App Store's subscription settings. Access continues for the remaining paid period. Existing client cards, visit history, single set cards and backups remain available after expiration. The free limit applies when adding more clients.

Recover after a mistaken restore

Open Settings → Export pre-restore copy, save the file, and inspect it through Restore from backup. Each restore keeps the studio it replaces as the latest local pre-restore copy. Export any copy you want to keep before performing another restore.

Missing or damaged data

Keep your files and avoid reinstalling the app before checking your backups. If SetMuse cannot read its local file, it offers recovery from a valid backup and retains the unreadable original. The developer does not hold a cloud copy of your records.